Introduction
Prime-kestrel is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
Information We Collect
Information You Provide
When you use our services, you may provide us with:
- Name and contact information (email address)
- Travel preferences and interests
- Service selections and inquiries
- Any additional information you choose to share in communications
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use your personal information for the following purposes:
- To provide and deliver the travel planning services you request
- To respond to your inquiries and communicate with you
- To improve our services and website functionality
- To send you relevant information about services you've shown interest in
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Your consent when you submit forms or contact us
- Contract performance when delivering requested services
- Legitimate interests in operating and improving our business
- Legal compliance where required by law
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel who need it to perform their duties.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating our website and delivering services, under strict confidentiality agreements
- When required by law or to respond to legal processes
- To protect our rights, property, or safety, or that of others
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.
Your Rights
Under data protection law, you have rights including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure of your data
- The right to restrict processing
- The right to data portability
- The right to object to processing
- Rights related to automated decision-making
To exercise any of these rights, please contact us at the details provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Email: [email protected]
Address: 17 Belmont Terrace, Edinburgh, EH15 2DX, United Kingdom