Agreement to Terms
By accessing and using the Prime-kestrel website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.
We reserve the right to modify these terms at any time. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.
Description of Services
Prime-kestrel provides travel planning and consultation services focused on experiences within the United Kingdom. Our services include personalized itinerary planning, cultural experience curation, historical tour guidance, and related travel advisory services.
We act as advisors and planners, not as travel agents or booking intermediaries. You remain responsible for all travel bookings, payments to third parties, and travel arrangements.
Service Limitations
Our services are advisory in nature. We provide recommendations, suggestions, and planning assistance based on our knowledge and research. However:
- We do not guarantee availability of any recommended venues, accommodations, or experiences
- Third-party establishments may change hours, pricing, or policies without notice
- Weather, seasonal variations, and unforeseen circumstances may affect recommended activities
- Our suggestions reflect our professional judgment but cannot account for all individual preferences or circumstances
User Responsibilities
When using our services, you agree to:
- Provide accurate information about your travel preferences and requirements
- Verify all travel arrangements, bookings, and requirements independently
- Check visa requirements, health advisories, and travel restrictions for your nationality
- Obtain appropriate travel insurance for your journey
- Respect the intellectual property rights in our recommendations and planning documents
- Use our services for lawful purposes only
Payment and Pricing
Service prices are listed on our website and are subject to change. The price applicable to your service will be the price displayed at the time you submit your request.
All prices are in British Pounds (GBP) and include applicable taxes unless otherwise stated. Payment terms will be communicated when we confirm your service request.
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Prime-kestrel or its content suppliers and is protected by copyright and other intellectual property laws.
Travel itineraries and recommendations we create for you are for your personal use only. You may not reproduce, distribute, or commercialize these materials without our written permission.
Limitation of Liability
To the fullest extent permitted by law, Prime-kestrel shall not be liable for:
- Any indirect, incidental, special, or consequential damages arising from your use of our services
- Actions or omissions of third-party service providers you engage based on our recommendations
- Changes to availability, pricing, or quality of recommended establishments or experiences
- Personal injury, property damage, or other losses incurred during travel
- Delays, cancellations, or disruptions caused by weather, natural events, or other circumstances beyond our control
Our total liability to you for any claims arising from our services shall not exceed the amount you paid for those services.
Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding:
- The accuracy, completeness, or timeliness of information provided
- The suitability of recommendations for your specific needs
- Uninterrupted or error-free website operation
- The results you will achieve from following our recommendations
Third-Party Links and Services
Our website may contain links to third-party websites or references to third-party services. These are provided for your convenience only. We do not endorse, warrant, or assume responsibility for any third-party websites, services, or content.
Your interactions with third-party providers are solely between you and those providers. We are not party to any agreements you make with them.
Cancellation and Refund Policy
Cancellation and refund terms will be communicated when you engage our services. Generally:
- Cancellations requested before work begins may receive a full refund
- Cancellations after work has commenced may receive a partial refund based on work completed
- Completed services are non-refundable
Specific terms will be outlined in your service agreement.
Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy and GDPR compliance statement. Please review these documents to understand how we collect, use, and protect your personal information.
Governing Law and Jurisdiction
These Terms of Use shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
Severability
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms of Use, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Prime-kestrel regarding the use of our website and services.
Contact Information
If you have questions about these Terms of Use, please contact us:
Email: [email protected]
Address: 17 Belmont Terrace, Edinburgh, EH15 2DX, United Kingdom
Acknowledgment
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.